| TOILETS | All toilets, except those at Oakfield restaurant have accessible cubicles with changing facilities. |
| BABY CHANGING | Step free access at Jubilee Square and Canal toilets. |
| REFRESHMENTS | Level access to all cafes, restaurants, kiosks and picnic areas. Steps at front of Acorn Bar, but level access to the Beer Garden. |
| FACILITIES FOR VIP | Information packs available for visually impaired visitors (with tape, Braille/tactile information and map) - please book in advance. |
| GENERAL | Wheelchairs for hire as well as electric scooters - need to book in advance. |
| ANIMAL ENCLOSURES | Generally level access with occasional steep inclines. Benches throughout. Wheelchair users may need assistance. |
| WATERBUS | Not accessible for wheelchair users/people with limited mobility. |
| ZOOFARI MONORAIL | Ramp leads to platform. Full access to train carriages/ride. |
